Delay in my order execution, though it was clearly informed....
I received BOX with mentioned Valentine when i requested for Birthday for Kid
I paid extra for packing cover but its was not recd in good conditions, it was embarrassing when i opened in front of many ppl
I paid extra for Birthday wish card, but not recd with BOX. it was missing
Only good point is they accepted the delay and team put efforts to deliver the BOX asap...
Wish I could give ratings in minus, please don't order from them! They've delivered after birthday is over! I've ordered Butterfly box before 20 days of birthday and they didn't delivered on time and the service was so pathetic, they stopped receiving my calls and didn't give proper answer to me! Also, their chart of "tracking order" is so fucking confusing and by mistake they've delivered my order to kolkata instead of ahmedabad! I will never ever order again from their site!
Very very disappointing
Was very disappointed with the whole experience. Had ordered the traditional miniature box. One decorative piece Had fallen down. One of the lanterns was bent. There was no way I could open and correct it. And also the delivery date was not stuck to. Which left me with no time to get the piece repaired or exchanged. I had also paid for express delivery, but did not receive the order early at all. Also, their Helpline are very delayed with replying to messages, even on calls and also on WhatsApp chat. And no one takes matters seriously. Very slack in replying and they never get back. I had also ordered a calendar and repeatedly put in request while placing the order, also separately on mail and on message regarding the dates of the calendar. Still, the wrong dates calendar was sent to me. And I had to follow up repeatedly to get them to send a new product. Will never order with Prink again. They really need to pull up their socks in terms of product quality and customer satisfaction.
Worst experience. Wastage of money. Light was not working and even the mterials which we receive is different from advertised one.
Best quality and best design and good attractive gifts creative could not find out any were
Gift wrap was already torn when received. It does not justify the price of it
Recently ordered one for a birthday gift. Gift recipients surprised said it was on my photo (pace cutting not done properly). I spoke to the customer care, and they said we will not change the photo, and they are not responding properly. waste of money and time.
I made a recent photo frame. It can't cut the shape properly. The cutting done by them has changed their image shape. The person gave as a gift asked if this photo is mine! Customer care team not responding properly waste of time and money.
I had ordered the butterfly birthday box for my daughter with wrapping. When we opened on the day of her birthday, you have sent us a valentine's day box with be my valentine/ I love you text and messages on the inside. There has been no response from your team with an apology nor a replacement!
I will not be recommending this to anyone 😞
My sister absolutely loved the butterfly box surprise on her 50th birthday. We all too loved it. So unique and beautiful.