Shipping policy

We ship across Pan India through various courier service providers. In case of queries related to delivery, please contact our customer support or respective courier service with the shared tracking id.

International Shipping is delivered through DHL Express (Tracking id will be provided). If any customs duty charges is applied by the customs department, it is additional to be paid by the end receiver.

Any times or dates stated for delivery are estimates only. We will make reasonable efforts to deliver Prink Products within the time specified, but we do not accept liability for any failure to deliver within that time.

Express shipping will be shipped with highest priority through fastest delivery service available to your location.

Refund is not possible for any delivery delays, though our team will try to take reasonable efforts to find an amicable solution.

In the event that you receive a damaged or defective product, or if the product you received is different from what you ordered, it is important that you contact our customer support team within 48 hours of delivery. We will not consider any complaints reported after this time frame. We will do our best to resolve the issue as quickly as possible.

If your order has not been delivered, please report it within 48 hours of the expected delivery date so we can work with the courier company to resolve the issue. Unfortunately, reports made after this timeframe may not be eligible for investigation.