Help centre
Upload your photos
Log in with your order details to add photos to your gift, place them and preview it before we print.
Log in with your order details
Use the email address you ordered with and your order number.
Looking for delivery status? Track your order
Can't find your order number?
- WhatsApp — open the order confirmation message we sent you. The order number starts with #.
- Email — search your inbox for the order confirmation from The Prink. The number is in the subject and at the top of the email.
- Use the same email you entered when you placed the order (also check spam / promotions).
- Still stuck? Message our support team with your name and the email or phone number you ordered with — we'll find it for you.
How it works
- Log in with your email and order number.
- Pick the gift that needs photos and add them from your phone or computer.
- Place and preview your photos, then send them — we start designing right away.
