We ship across Pan India through various courier service providers. In case of queries related to delivery, please contact our customer support or respective courier service with the shared tracking id.
International Shipping is delivered through DHL Express (Tracking id will be provided). If any customs duty charges is applied by the customs department, it is additional to be paid by the end receiver.
Refunds cannot be initiated if the fault is a result of your own actions such as mis-spellings, incorrect or incomplete address details provided or incorrect recipient contact number provided.
Any times or dates stated for delivery are estimates only. Our courier partners will make reasonable efforts to deliver Prink Products within the time specified, but we do not accept liability for any failure to deliver within that time.
Express shipping will be shipped with highest priority through fastest delivery service available to your location, it does not guarantee any delivery date/time.
If the products does not get delivered within 30 days from the date of your purchase, we can initiate a reship or refund your order at your request.
Refund/Cancellation is not possible for late deliveries as it is depended on other factors as well which is beyond our control such as unexpected travel delays from our courier partners and transporters due to weather conditions, strikes, pandemic containment measures, etc.
If tracking ID is updated as Delivered, 99% it would have got delivered at your location. We request you to take time and check with the members present at your place/neighbour/watchman. They might have received on your behalf. At the same time we will try to get information from our delivery partner for the proof of delivery and it might take sometime for us to get the information verified.
Also if tracking ID is shown delivered and you have not received the products then it should be reported within 24 hours of the delivered time as reported since our courier partners will able to check it. If reported lately we will not be able to help you. Terms and conditions of our courier partners will be applied.